This Data Retention Policy establishes guidelines for retaining and destroying data in accordance with legal, regulatory, and operational requirements.
This policy applies to all data stored by Grasshopper Green Technologies, regardless of format or medium, including but not limited to electronic data, paper documents, and database records.
3.1 User Account Data: Retained for the duration of the account plus 3 years after account closure or last activity.
3.2 Application Data: Retained for 3 years after the application is closed or expires.
3.3 Document Uploads: Retained for 3 years after the related user account is closed.
3.4 Business Transaction Records: Retained for 5 years as required by South African tax legislation.
3.5 Website Usage Data: Retained for 2 years for analysis purposes.
When data has reached the end of its retention period, it will be securely destroyed:
4.1 Electronic Data: Permanent deletion from all systems, including backups.
4.2 Physical Documents: Shredding or other secure destruction methods.
Data subjects have the right to request deletion of their personal data, which will be honored subject to our legal obligations to retain certain records.
This Data Retention Policy will be reviewed annually and updated as necessary to reflect changes in regulations or business requirements.