Promotion of Access to Information (PAIA) Manual

1. Introduction

1.1 This manual is compiled in accordance with the Promotion of Access to Information Act, 2 of 2000 (PAIA) and provides details on how to request access to information held by Grasshopper Green Technologies.

2. Information Officer

2.1 The designated Information Officer is responsible for PAIA compliance and can be contacted at info@grasshoppertech.co.za

3. Categories of Records Available

3.1 Company records

3.2 Financial statements

3.3 Employee information (restricted)

3.4 Customer records (subject to POPIA compliance)

4. Procedure for Access Requests

4.1 Requests for access to records must be made in writing and submitted to the Information Officer. Fees may apply as per PAIA regulations.

5. Grounds for Refusal

5.1 Access may be refused where records contain:

5.2 Third-party confidential information

5.3 Trade secrets or privileged legal communications

5.4 Information that may endanger life or security

6. Updates to This Manual

6.1 This PAIA Manual will be reviewed periodically to ensure compliance with regulatory changes.